UniUni is a Canadian courier for e-commerce and logistics companies that is full of energy and determination. Our team and technology elevate and streamlines fulfillment services in Canada to meet customers’ demanding expectations. With tens of thousands of parcels fulfilled daily, we have established ourselves as a leader in the last mile delivery and e-commerce fulfillment operation in Canada.
What Do We Offer?
At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. We know you are not only seeking a job, but a career to pursue. If you are ready to join UniUni’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story.
Responsibilities
Act as a brand evangelist, devise creative ways to promote UniUni
Amplify social media engagement, increase online presence
Engage your inner detective skills to investigate issues and work with Marketing, Sales and Customer Care team to solve problems
Be the primary point of contact for customer reviews, understand customer pain points and offer solutions
Aggregate customer feedback and work with cross-functional departments to identify root causes of issues and help develop solutions
Identify marketing and customer service trends in the industry and implement processes that result in heightened client experience
Qualifications and skills
Customer-first focus
Bachelor’s degree
Experience in Marketing, Customer Experience, Social Media
Excellent communication skills in English (French is an asset)
Exceptional communication skills and a collaborative attitude
Creative problem-solving
Peaks and Benefits:
Casual dress
Company events
Dental care
Discounted or free food
Extended health care
Life insurance
On-site parking
Paid time off
Tuition reimbursement
Vision care
All interested applicants are requested to submit a resume. We thank all applicants in advance for their interest but only those selected for the interview process will be contacted.