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Operations Specialist

Operation

Quality Department

Commerce, California

UniUni is a Canadian courier for e-commerce and logistics companies that is full of energy and determination. Our team and technology elevates and streamlines fulfillment services in Canada to meet customers’ demanding expectations. With tens of thousands of parcels fulfilled daily, we have established ourselves as a leader in the last mile delivery and e-commerce fulfillment operation in Canada.

At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. We know you are not only seeking a job, but a career to pursue. If you are ready to join UniUni’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story.

Responsibilities:

Operations: 70%

  • Designs and promotes the company’s business, management and control model
  • Supervises organizational performance management and budget formulation
  • Manages day-to-day operations
  • Orders supplies and maintains inventory
  • Trains new employees and ensures that health and safety regulations are followed
  • Interacts with customers and suppliers, answers questions, and resolves issues
  • Maintains company policy and procedure documents

Development: 30%

  • Optimizes operational processes and procedures for maximum efficiency while maintaining quality standards
  • Assists with the implementation of new processes and procedures
  • Identifies ways to improve customer experiences
  • Oversees the operations team and assigns tasks

Requirements:

  • 2+ years of experience as an Operations Specialist or in a similar role
  • Must be able to drive and has own vehicle
  • Fluent in English and Mandarin preferred
  • Project management and leadership experience
  • Ability to analyze and improve operational processes
  • Strong people management and organizational skills
  • Excellent communication skills, both written and verbal
  • Strong problem-solving and time management skills

We welcome all interested candidates submitting a resume to us, we will carefully review all resumes. Those who were selected for the interview process will be contacted.

Job Types: Full-time, Permanent