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Quality Specialist

Quality Specialist

Quality Department
Richmond, BC

UniUni is a Canadian courier for e-commerce and logistics companies that is full of energy and determination. Our team and technology elevates and streamlines fulfillment services in Canada to meet customers’ demanding expectations. With tens of thousands of parcels fulfilled daily, we have established ourselves as a leader in the last mile delivery and e-commerce fulfillment operation in Canada.

At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. We know you are not only seeking a job, but a career to pursue. If you are ready to join UniUni’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story.

Responsibilities:

  • Assist the Quality manager, support and provide guidance to all functions’ management in regards to the process management (process standardization, process improvement, process monitoring and auditing)
  • Responsible for ensuring all shipments information are accurate and imported to ERP systems
  • Conduct internal quality assurance for the new ERP
  • Coordinate with operations to monitor driver’s KPI to collectively strive for exceptional on-time delivery performance
  • Create and maintain operations process mapping for the Eastern branch for continuous improvement
  • Regularly check driver’s proof of delivery for Eastern branch
  • Monitor transit time of linehaul and give linehaul company with shipment’s amount forecast by weekly
  • Apply various statistic methodologies to analyze and predict shipments amount, weekly record
  • statistics of shipment weight and shipments amount change in key customers
  • Assist with incident management: duplicated tracking number, wrong address, etc.
  • Supporting and coordination of Head office initiated improvement projects.
  • Back up for other team members when necessary

Requirements:

  • Diploma or bachelor data analysis major is preferred
  • Prefer proficient in creating models using Python, MATLAB and VB
  • Experience in the logistic/forwarding industry is a plus
  • Knowledge of reliability analysis and quality assurance
  • Detail-oriented with high accuracy data entry
  • Proficient in Office (Word, Excel, Outlook)
  • Ability to handle multiple tasks in a fast-paced environment
  • Excellent communication skills
  • Self-motivated and has strong organizational skills
  • Proactive, resourceful, responsible, independent, and assertive
  • Good team player
  • Good leadership and problem-solving skills

We welcome all interested candidates submitting a resume to us, we will carefully review all resumes. Those who were selected for the interview process will be contacted.

Job Types: Full-time, Permanent