Job Openings

Who Are We?

UniUni is a Canadian courier for e-commerce and logistics companies that is full of energy and determination. Our team and technology elevates and streamlines fulfillment services in Canada to meet customers’ demanding expectations. With tens of thousands of parcels fulfilled daily, we have established ourselves as a leader in the last mile delivery and e-commerce fulfillment operation in Canada.

Why UniUni?

We care about our people. At UniUni, we support our employees by valuing both lateral moves and vertical promotions. We know you are not only seeking a job but a career to pursue. A rewarding career at UniUni means doing what you love, we build up your skills. We encourage passionate, motivated people to be part of our success story in making one of Canada’s best courier companies even better by applying online today.

As a Operations Support you will be responsible for leading and supporting our operations team across US. Your role will be critical in overseeing local operations, supervising data-related tasks, and optimizing standard operating procedures to ensure our operations are efficient, standardized, and meet high service level standards.

Responsibilities

Review and establish KPI
Develop process standardization and SOP
Tracking company-wide projects and goals and identifying inefficiencies in our processes
Monitoring and Analyzing departmental and company-wide performance periodically and on-demand
Root cause analysis and corrective action implementation

Internal training for KPI and standarization.

Qualifications

2 years of analytical working experiences.
Bachelor’s degree or higher in Business, Operations, Statistics, or a related field
Expert knowledge of Excel, Power BI, Tableau, SPSS, Python, SQL, PowerPoint
Excellent data analysis skills, capable of focusing on key metrics and trends to identify issues and improvement opportunities.
Solid communication and project management skills
Six Sigma certification is a plus

Job Type: Full-time

Pay: $19.00 – $35.00 per hour

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off

Schedule:

8 hour shift
Day shift
Monday to Friday

Ability to commute/relocate:

Gardena, CA: Reliably commute or planning to relocate before starting work (Required)

Education:

Bachelor’s (Required)

Experience:

Analytics: 2 years (Required)

Language:

Mandarin (Preferred)

Work Location: In person

Apply Now

Who Are We?

What Do We Offer?

At UniUni, we offer exciting opportunities to our employees to achieve their career goals. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career. We know you are not only seeking a job, but a career to pursue. If you are ready to join UniUni’s dynamic team, while working hard and having fun doing it, we invite you to apply online and let us know how you can be part of our success story.

Responsibilities

To support the Operations manager in team development and to work with staff at other levels to ensure an efficient workflow and smooth
Follow standard operating procedures established by management
Receives inspect, handle, and stocks inbound products
Receives returns, counts and confirms quantities, determines the condition, and completes paperwork
Assign delivery tasks to delivery drivers according to the volume of goods in the warehouse
To supervise warehouse operations according to the quality manual including management of the warehouse personnel and/or 3rd party service provider
Other duties as assigned to the position
Communication to achieve the team success

Qualifications

Warehouse or logistic experience
Ability to structure and implement a high level of process thinking within the area of responsibility
A well-defined sense of communication, including conflict resolution, and people management skills
Ability to supervise and motivate a driver team to achieve and exceed their goals
Mandarin is an asset

Location

Burbank, Gardena, Vernon

Travelling may required after 3 months of training

Job Type: Full-time

Salary: $18.00 – $24.00 per hour

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off
Parental leave

Shift:

8 hour shift
Day shift

Weekly day range:

Monday to Friday

Work Location: In person

Apply Now

Who Are We?

What Do We Offer?

Responsibilities

To support the Operations manager in team development and to work with staff at other levels to ensure an efficient workflow and smooth
Follow standard operating procedures established by management
Receives inspect, handle, and stocks inbound products
Receives returns, counts and confirms quantities, determines the condition, and completes paperwork
Assign delivery tasks to delivery drivers according to the volume of goods in the warehouse
To supervise warehouse operations according to the quality manual including management of the warehouse personnel and/or 3rd party service provider
Other duties as assigned to the position
Communication to achieve the team success

Qualifications

Warehouse or logistic experience
Ability to structure and implement a high level of process thinking within the area of responsibility
A well-defined sense of communication, including conflict resolution, and people management skills
Ability to supervise and motivate a driver team to achieve and exceed their goals
Mandarin is an asset

Job Type: Full-time

Salary: $19.00 – $24.00 per hour

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off
Parental leave

Shift:

8 hour shift
Day shift

Weekly day range:

Monday to Friday

Experience:

logistics, supplychain or express industry?: 1 year (Required)

Willingness to travel:

75% (Required)

Work Location: On the road

Apply Now

Who Are We?

What Do We Offer?

Responsibilities

To support the Operations manager in team development and to work with staff at other levels to ensure an efficient workflow and smooth
Follow standard operating procedures established by management
Receives inspect, handle, and stocks inbound products
Receives returns, counts and confirms quantities, determines the condition, and completes paperwork
Assign delivery tasks to delivery drivers according to the volume of goods in the warehouse
To supervise warehouse operations according to the quality manual including management of the warehouse personnel and/or 3rd party service provider
Other duties as assigned to the position
Communication to achieve the team success

Qualifications

Warehouse or logistic experience
Ability to structure and implement a high level of process thinking within the area of responsibility
A well-defined sense of communication, including conflict resolution, and people management skills
Ability to supervise and motivate a driver team to achieve and exceed their goals
Mandarin is an asset

Job Type: Full-time

Salary: $16.00 – $19.00 per hour

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off
Parental leave

Shift:

8 hour shift
Day shift

Weekly day range:

Monday to Friday

Work Location: In person

Apply Now

Who Are We?

What Do We Offer?

Responsibilities

To support the Operations manager in team development and to work with staff at other levels to ensure an efficient workflow and smooth
Follow standard operating procedures established by management
Receives inspect, handle, and stocks inbound products
Receives returns, counts and confirms quantities, determines the condition, and completes paperwork
Assign delivery tasks to delivery drivers according to the volume of goods in the warehouse
To supervise warehouse operations according to the quality manual including management of the warehouse personnel and/or 3rd party service provider
Other duties as assigned to the position
Communication to achieve the team success

Qualifications

Warehouse or logistic experience
Ability to structure and implement a high level of process thinking within the area of responsibility
A well-defined sense of communication, including conflict resolution, and people management skills
Ability to supervise and motivate a driver team to achieve and exceed their goals
Mandarin is an asset

Job Type: Full-time

Salary: $17.00 – $20.00 per hour

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off
Parental leave

Shift:

8 hour shift
Day shift

Weekly day range:

Monday to Friday

Work Location: In person

Apply Now

Who Are We?

What Do We Offer?

Responsibilities

To support the Operations manager in team development and to work with staff at other levels to ensure an efficient workflow and smooth
Follow standard operating procedures established by management
Receives inspect, handle, and stocks inbound products
Receives returns, counts and confirms quantities, determines the condition, and completes paperwork
Assign delivery tasks to delivery drivers according to the volume of goods in the warehouse
To supervise warehouse operations according to the quality manual including management of the warehouse personnel and/or 3rd party service provider
Other duties as assigned to the position
Communication to achieve the team success

Qualifications

Warehouse or logistic experience
Ability to structure and implement a high level of process thinking within the area of responsibility
A well-defined sense of communication, including conflict resolution, and people management skills
Ability to supervise and motivate a driver team to achieve and exceed their goals
Mandarin is an asset

Job Type: Full-time

Salary: $18.00 – $24.00 per hour

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off
Parental leave

Shift:

8 hour shift
Day shift

Weekly day range:

Monday to Friday

Language:

Mandarin (Required)

Willingness to travel:

25% (Preferred)

Work Location: On the road

Apply Now

Who Are We?

What Do We Offer?

Responsibilities

To support the Operations manager in team development and to work with staff at other levels to ensure an efficient workflow and smooth
Follow standard operating procedures established by management
Receives inspect, handle, and stocks inbound products
Receives returns, counts and confirms quantities, determines the condition, and completes paperwork
Assign delivery tasks to delivery drivers according to the volume of goods in the warehouse
To supervise warehouse operations according to the quality manual including management of the warehouse personnel and/or 3rd party service provider
Other duties as assigned to the position
Communication to achieve the team success

Qualifications

Warehouse or logistic experience
Ability to structure and implement a high level of process thinking within the area of responsibility
A well-defined sense of communication, including conflict resolution, and people management skills
Ability to supervise and motivate a driver team to achieve and exceed their goals
Mandarin is an asset

All interested applicants are requested to submit a resume. We thank all applicants in advance for their interest but only those selected for the interview process will be contacted.

Job Types: Full-time, Permanent

Benefits:

Casual dress
Company events
Dental care
Extended health care
Life insurance
Paid time off
Vision care

Schedule:

8 hour shift
Start time: 5pm
Weekend availability

Experience:

Warehouse: 1 year (preferred)
Logistics: 1 year (preferred)

Work Location: One location

Job Type: Full-time

Salary: $18.25 – $23.74 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday

Ability to commute/relocate:

New York, NY: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

Do you how to drive trucks to pick up packages?

Experience:

Microsoft Powerpoint: 1 year (Preferred)

Work Location: In person

Apply Now

Who Are We?

What Do We Offer?

Responsibilities

Demonstrated ability to research and analyze new markets, including assessing market size, competitors, and business opportunities.
Publish advertisements and maintain advertisement content. Effective communication and collaboration skills with government agencies and regulatory bodies to handle the company’s registration and related licenses in the new city.
Capable of designing and implementing comprehensive employee training programs to integrate new employees into the company culture and enable them to perform their job responsibilities effectively.
Possesses the skills to guide and mentor new employees, providing ongoing career development plans.
Familiarity with local laws, taxation, and business regulations, with the ability to handle legal documents and compliance matters.
Understanding of financial management principles, including budgeting and financial analysis.

Requirements:

Fluent in English and Mandarin.
1 year experience in market expansion or operations.
Ability to structure and implement a high level of process thinking within the area of responsibility.
A well-defined sense of communication, including conflict resolution, and people management skills.
Ability to supervise and motivate a team to achieve and exceed their goals.

All interested applicants are requested to submit a resume. We thank all applicants in advance for their interest but only those selected for the interview process will be contacted.

Job Type: Full-time

Benefits:

Casual dress
Dental care
Discounted or free food
Extended health care
Life insurance
On-site gym
On-site parking
Paid time off
Tuition reimbursement
Vision care
Work from home

Schedule:

Monday to Friday

Work Location: In person

Apply Now

Who Are We?

What Do We Offer?

Responsibilities

Provides leadership and support for Customer Service Representatives at the Branch and the Call Centre
Oversee day-to-day procedures of the department are adhered to
Document and uphold the policies and procedures of the department
Train and mentor Customer Service Representatives
Support staff in developing strong decision-making and problem-solving skills
Oversee incoming requests via email, phone etc. from customers and ensure that issues are resolved both promptly and thoroughly.
Apply critical thinking and problem solving to achieve customer satisfaction
Prioritize and delegate tasks
Provide feedback to the department manager to improve quality and service
This position also requires you to perform the tasks/duties of a Customer Service Representative, as workload allows.
Perform other tasks and duties as assigned by Customer Service Manager
Assisting the Business Director with the onboarding of new clients

Qualifications

High school diploma or equivalent.
French language skills would be considered an asset, although not necessary
Call Centre experience preferred.
This position requires meticulous attention to details and record keeping.
Excellent written and oral communications skills are required.
Initiative to identify problems and offer solutions.
Experience in using CRM systems, Softphone applications, Microsoft Office is required.

All interested applicants are requested to submit a resume. We thank all applicants in advance for their interest but only those selected for the interview process will be contacted.

Job Types: Full-time, Permanent

Benefits:

Casual dress
Company events
Dental care
Discounted or free food
Extended health care
Life insurance
On-site parking
Paid time off
Tuition reimbursement
Vision care
Work from home

Schedule:

Day shift

Work Location: In person

Apply Now

Who Are We?

What Do We Offer?

Responsibilities

Provides leadership and support for Customer Service Representatives at the Branch and the Call Centre
Oversee day-to-day procedures of the department are adhered to
Document and uphold the policies and procedures of the department
Train and mentor Customer Service Representatives
Support staff in developing strong decision-making and problem-solving skills
Oversee incoming requests via email, phone etc. from customers and ensure that issues are resolved both promptly and thoroughly.
Apply critical thinking and problem solving to achieve customer satisfaction
Prioritize and delegate tasks
Provide feedback to the department manager to improve quality and service
This position also requires you to perform the tasks/duties of a Customer Service Representative, as workload allows.
Perform other tasks and duties as assigned by Customer Service Manager
Assisting the Business Director with the onboarding of new clients

Qualifications

High school diploma or equivalent.
French language skills would be considered an asset, although not necessary
Call Centre experience preferred.
This position requires meticulous attention to details and record keeping.
Excellent written and oral communications skills are required.
Initiative to identify problems and offer solutions.
Experience in using CRM systems, Softphone applications, Microsoft Office is required.

All interested applicants are requested to submit a resume. We thank all applicants in advance for their interest but only those selected for the interview process will be contacted.

Job Types: Full-time, Permanent

Benefits:

Casual dress
Company events
Dental care
Discounted or free food
Extended health care
Life insurance
On-site parking
Paid time off
Tuition reimbursement
Vision care
Work from home

Schedule:

Day shift

Work Location: In person

Apply Now

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